Business Operations Graduate
Clera • $100,000 - $125,000
Business Operations Graduate
> ROLE OVERVIEW
This is a graduate-level operations role at an early-stage fintech banking startup, sitting within the core operations team and owning a critical operational domain day-to-day. You will run the queue yourself first, then systematically engineer it away, turning manual work into automated systems that reduce reliance on headcount. It is a high-agency, high-ownership position for someone who thinks in systems and measures success by the queue running without them.
> CORE RESPONSIBILITIES
- Take ownership of a core operational domain, running cases, reviews, and escalations hands-on from day one.
- Automate your own work by shipping rules and sub-flows to handle what you have been doing manually.
- Translate operational findings and failure modes into clear specs and requirements for Engineering and Product teams.
> HARD REQUIREMENTS & SPECS
- 2 to 3 internships in high-growth startups, venture capital, or consulting, or demonstrated initiative through side projects, student organizations, research, or entrepreneurial work.
- Hands-on experience automating real workflows using AI tools, built tools you actively use rather than experimental prototypes.
- Experience running manual operational workflows end-to-end and documenting failure modes and process breakdowns.
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