Customer Intake Specialist

You're the first voice a customer hears when they come to Harper — and the first link in the chain that turns a phone call into structured data the rest of the company runs on. This is high-volume, high-intensity phone work. You talk with business owners all day — contractors, restaurant owners, consultants, trucking companies — learning how their operations work and capturing the information that powers everything downstream. Your job is to quickly and accurately understand all kinds of businesses, spot their risks, and ask the right questions so we can quote faster and more accurately.