WordPress Support Specialist at WPMU DEV
Incsub • Competitive / DOE
WordPress Support Specialist at WPMU DEV
> ROLE OVERVIEW
At WPMU DEV, we power and host websites used by millions of users every single day. We’re looking for experienced WordPress Support Specialists who can join our team in our quest to offer the best support in the WordPress ecosystem. You’d need to be polite, patient and understanding with our customers. We’re a talented, inspirational team located globally, with team members working from every continent. Location is unimportant as long as you are available and enthusiastic.
> CORE RESPONSIBILITIES
- Supporting our awesome members and customers
- Responding to customers who report issues with their website(s), plugins or hosting services and handling/debugging issues (promptly)
- Helping customers with their WordPress problems by logging into their websites, diagnosing issues and offering solutions
> HARD REQUIREMENTS & SPECS
- At least 2+ years of experience with WordPress
- Ability to code using PHP, CSS, MySQL and HTML
- Good knowledge of the WordPress platform and WordPress hooks & filters
Is the AI extraction inaccurate? Report an issue