WordPress Sales Support Specialist at WPMU DEV
Incsub • Competitive / DOE
WordPress Sales Support Specialist at WPMU DEV
> ROLE OVERVIEW
We are looking for a WordPress Sales Support Specialist to promote high-quality WordPress plugins and themes that contribute to the overall success of WPMU DEV products. The person we’re in search of will have intimate knowledge of WordPress and experience using a broad range of plugins and themes and will manage Accounts and Sales-related communications. We’re looking for a person who will be able to also work on weekends and is available to work on the following schedules: 10:00 pm – 6:00 am UTC 3:00 pm – 11:00 pm UTC.
> CORE RESPONSIBILITIES
- Leads generation
- Providing support to customers and members by identifying solutions to their WP-related concerns through our communication channels (email, chat)
- Providing customer service and managing customer accounts
> HARD REQUIREMENTS & SPECS
- Have a really good familiarity with WordPress, including themes and plugins
- Proven experience in sales and accounts and billing support
- At least 1-year of experience in any Sales Support position
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